Tiong inspecting the registration process at PPV Dinner World Restaurant.
BINTULU (June 22): The bugs in the MySejahtera application must be fixed, particularly by allowing more flexible scheduling for recipients to get their appointments, Bintulu MP Datuk Seri Tiong King Sing pointed out.
He said continuous improvement is needed in order to keep the vaccination centre database fully synchronised and prevent data breaches.
“The government is relying on MySejahtera data to schedule recipients in batches to receive their vaccines but the fact is the app is ineffective in many ways which causes inconvenience to the public,” he added.
For instance, he said some people who have registered themselves on the Ministry of Health (MOH) website find themselves not registered yet once they check their status on the app.
While for others, they have been scheduled to be vaccinated in cities far from their locations and this could not be altered after many tries.
“Furthermore, when people complained and reported their difficulties in registering for their vaccinations, the Ministry of Science, Technology, and Innovation (Mosti) and MOH pointed at each other and asked people to refer to the other like a game of kickball.
“What kind of service attitude is this supposed to be? The government must clarify each other’s responsibilities in the vaccination programme and stop making the people ask repeatedly,” said Tiong.
He said these ministries cannot stay complacent and be satisfied with the status quo.
“Don’t be ‘syiok sendiri’ (complacent) with the current rate of vaccinations. They must still further examine the flaws in the existing procedures and make continuous improvements,” he reminded.
This, he said, includes reconsidering issuing the small cards to recipients who have had their second dose.
According to him, making these cards laminated or distributing official certificates of better quality will not cause much more resources to be produced.
Having these official certificates, he added, must also be in sync with the application to be able to serve as a digital vaccination certificate.
He thus urged the federal government to look seriously into the vaccination process and factors that are slowing it down.
Following the vaccination programme’s launch in the past few months, he called on the government to speed up the process to get more people vaccinated quicker.
“I also want to remind the public that following their first dose, the recipients are required to keep all their documents as given by the on-site personnel and not lose them, in order to use them as proof for their second dose,” said Tiong.