Bank Islam is continuing its Enhanced Targeted Repayment Assistance (ETRA) for customers adversely impacted by the Covid-19 pandemic.
KUALA LUMPUR: Bank Islam Malaysia Bhd (Bank Islam) is continuing its Enhanced Targeted Repayment Assistance (ETRA) for customers adversely impacted by the Covid-19 pandemic.
The measure is in line with Bank Negara Malaysia’s (BNM) call for banking and financial institutions to assist borrowers based on their specific financial circumstances, following the re-imposition of the Movement Control Order (MCO) nationwide.
In accordance with the bank’s existing Targeted Repayment Assistance (TRA) response, offered on a case-to-case basis, Bank Islam will continue to offer distressed customers on the existing moratorium an additional three months extension to defer their financing or a six-month extension on a reduced instalment payment schedule, with simplified documentation requirements.
The bank also assures that the assistance remains available, including and not limited to only TRA, but also other forms of long-term assistance such as rescheduling and restructuring (R&R) package. Assistance is also applicable to customers across various income groups, micro-businesses and customers affected by the recent MCO.
In support of the statements from BNM and Associations of Islamic Banking and Financial Institutions Malaysia (AIBIM) on May 12, 2021, Bank Islam urges customers previously on other forms of targeted repayment assistance seeking further financial assistance to contact the bank.
Mohd Muazzam Mohamed
Bank Islam chief executive officer Mohd Muazzam Mohamed said, “The alarming spike of Covid-19 cases around the country has forced the Government to implement MCO 3.0. While we understand the importance of curbing the infection of the virus, we are also greatly aware of its implications on our customers’ financial health. Hence, Bank Islam is taking proactive measures to safeguard their wellbeing.”
Muazzam added, “Since the outbreak of the Covid-19 pandemic, the Bank has offered multiple options to alleviate the financial constraints on our customers. Bank Islam is aware that this pandemic has brought about many uncertainties and continuously encourages our customers to assess their financial health. Our message has been very consistent since the onset of the pandemic.
“We are here to help you. If you need assistance, reach out to us, and we will do our level best to help you tide over this difficult period.”
Bank Islam ETRA was announced on November 23, 2020 to assist customers seeking for three-months deferment or reduction of up to 50 per cent monthly instalments for six months. This financial assistance was offered to all financings approved before October 1, 2020, which are not in arrears for more than 90 days at the time of application. Previously, Bank Islam announced that the application for ETRA is to close at the end of June 2021.